Renter Resources

New Renters can take advantage of this section when starting new services in your apartment. This section is helpful because it gives tenants easy access to all of the local utility companies. It is a smart practice to start your new services two days in advance of your move-in date.

National Grid Customer Service: (800) 837-4966
Verizon Customer Service: (800) 642-4272
Time Warner Cable Sales Office: (315) 634-6000
Renter’s Insurance (Fayetteville Agency): (315) 579-3000
Centro Bus Schedules & Information: (315) 442-3400
Field’s Towing: (315) 475-2498
Syracuse City School District: (315) 435-4499
Jamesville-DeWitt School District: (315) 445-8380
Fayetteville-Manlius School District: (315) 692-1234
Central Square School District: (315) 668-4220
Fire or Police Emergency: Dial 911
Onondaga County Sheriff’s Department: (315) 425-2111
Syracuse Fire Department (Non-Emergency): (315) 473-5525
Syracuse Police Department (Non-Emergency): (315) 442-5111

*Please Note: DirectTV is not accepted at any of our properties!

Valid and current email address: All tenants need to inform us with current up-to-date email addresses in order to receive important information regarding our communities. Once we have your email on file, we will keep you informed when maintenance staff will be doing work in your community and other important facts!


Maintenance work: All tenants can email us at for service requests. Please expect a 24 hour call back with this request from a staff employee during office work hours to schedule an appointment. If it is an emergency, please call the main office at (315) 476-9643 and contact one of the maintenance staff to assist you.